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Porting Information for Resellers
Terminology Direct Inward Dialing (DID) Number: Any real phone number. Porting: The process by which a phone number is moved from one carrier to another. Gaining Service Provider (GSP)/Gaining Carrier: The provider who takes over the phone number. ...SMS/MMS Registration
Why is SMS/MMS registration necessary? With the growing issue of “spam texting” over the past several years, U.S. cellular carriers have implemented new standards to safeguard the integrity of business messaging. As of June 2023, any business that ...SMS/MMS Registration - Privacy Policy
Privacy Policy All message senders must have an acceptable Privacy Policy when registering for SMS. The most important aspect of the Privacy Policy mandates clearly describing how consumer data will be used and shared (if applicable), and how ...Locking a Yealink Desk Phone
Locking a Yealink desk phone will prevent unauthorized users from accessing the phone's menu, call history, directory, etc. It will also prevent unauthorized users from being able to dial out of the phone except when calling emergency services. How ...Registering Your Yealink Cordless Handset
Registering your Yealink Cordless Handset (W56H) to a W52B/W60B Base Station: 1. Press and hold the Signal Button on the base station until the handset LED (Indicated by the red arrow above) starts flashing (Registration Mode). 2. Once the base ...
Popular Articles
Troubleshooting for Cloud Softphone Mobile
Poor Call Quality The overall quality of a VoIP call is closely tied to the strength of your device's connection to the internet. Issues like dropped calls, choppy audio, or one-way audio can often be directly linked to problems with the network your ...Digital Fax (Sending and Receiving)
What is eFaxing? Traditionally, faxes are sent and received through a physical fax machine, which may be incorporated with your printer/copier. eFax will still send to and receive from traditional fax machines but replaces your physical fax machine ...Cloud Softphone for Desktop
Cloud Softphone for a desktop computer allows a user to make and receive phone calls using their business phone number, check voicemail messages, send and receive text messages, call other extensions, and transfer calls. How to setup Cloud Softphone ...Star Codes
What are Star Codes? Star codes are shortcuts for enabling and/or utilizing certain features of your phone system without use of programmable buttons or searching through menu options. Voicemail Codes *97 - Voicemail Access: Though most desk phones ...Grandstream HT812 Quick Start Guide
Getting Started Setting up a Grandstream HT812 ATA (Analog Telephone Adaptor). Connect the power cord the port labeled “DC 12V”. Connect an internet source to the ethernet port with the “Globe” Icon. Connect an analog phone line from the fax machine ...