Configuring a SIP Trunk in 3CX for Primevox
Step 1:
Create a new SIP Trunk in 3CX by going to SIP Trunks → Add SIP Trunk.
Country: Generic
Provider: Generic SIP Trunk
Main Trunk Number: (a DID you might have with us)
Step 2 (General Tab):
Registrar: trunking.primevox.net
Auto-Discovery: YES (required)
Outbound Proxy: trunking.primevox.net
Auto-Discovery: YES (required)
Type of Authentication: Register / Account Based
Authentication ID: (the SIP Username given to you by a PrimeVOX Technician)
Authentication Password: (the SIP Password given to you by a PrimeVOX Technician)
Step 3 (DIDs / CallerID Tabs):
CallerID/DIDs must have a Country Code.
The "+" is not necessary, and not recommended.
Example: 19726001150
Step 4 (Options Tab)
Re-Register Timeout: 180 Seconds
Transport Protocol: TCP
Step 5 (Outbound Parameters Tab)
"Contact : User Part" = Custom Field (leave the field empty)