Blacklist (Call Blocking)

Blacklist (Call Blocking)

In order to block anonymous / private callers, you need to add a simple rule to your phone system's Global Blacklist. Instructions below:

 

  1. Log into the PBX Admin portal
  2. Go to Call Control > Blacklist
  3. Click "Blacklist a Number"
  4. Set Telephone # to 0000000000 (exactly 10 zeros)
  5. Set Notes to "Block anonymous calls"
  6. Submit

From now on, anyone who attempts to call in anonymously will be treated with a busy signal.

    • Related Articles

    • Call Blocking

      What is a Blocked Number? A blocked number is any phone number that has been specifically restricted from calling into your phone system. Blocking a number prevents unwanted or disruptive callers—such as telemarketers, spam, or abusive numbers—from ...
    • Call History & Call Recordings

      Call History Overview One of the most useful features of your Primevox phone system is the Call History (CDR) page. When logged in to the Primevox Dashboard at pbx.primevox.net, the Call History (CDR) tab can be found by selecting the “V2 Reports” ...
    • Diagnosing Bad Call Quality

      Our servers are housed in datacenters guaranteed for 24x7 uptime. Our servers have direct, dedicated, fiber-optic connections to multiple carriers in each datacenter. Our carriers and PrimeVOX are constantly monitoring the equipment and connections ...
    • Call Park/Call Transfer

      Call Transition Methods There are multiple methods of passing a call from one user to another, the most common of which are "call transfer" and "call parking." PrimeVOX recommends call parking over call transfers, as call parking offers the ability ...
    • Call Forwarding

      What is Call Forwarding? Call Forwarding will take all incoming calls to a specific extension and forward them to either another extension or outside phone number. Please note: all missed calls will then be sent to the voicemail of the extension or ...