Related Articles
Call History & Call Recordings
Call History Overview One of the most useful features of your Primevox phone system is the Call History (CDR) page. When logged in to the Primevox Dashboard at pbx.primevox.net, the Call History (CDR) tab can be found by selecting the “V2 Reports” ...
Browser Extension: Click-to-Call
About PrimeVOX now offers a browser extension that will scan every webpage for phone numbers, and put a little phone icon next to numbers so you can click the number and it will engage an outbound call. The extension can be branded with reseller ...
Call Park/Call Transfer
Call Transition Methods There are multiple methods of passing a call from one user to another, the most common of which are "call transfer" and "call parking." PrimeVOX recommends call parking over call transfers, as call parking offers the ability ...
Blacklist (Call Blocking)
In order to block anonymous / private callers, you need to add a simple rule to your phone system's Global Blacklist. Instructions below: Log into the PBX Admin portal Go to Call Control > Blacklist Click "Blacklist a Number" Set Telephone # to ...
Call Forwarding
What is Call Forwarding? Call Forwarding will take all incoming calls to a specific extension and forward them to either another extension or outside phone number. Please note: all missed calls will then be sent to the voicemail of the extension or ...