DNS Settings for Legacy (Green) PBX Portal

Setting Up a Custom PBX Domain (CNAME)

You can create a custom login URL for your customers, such as "pbx.yourdomain.com", to provide branded access to the phone system. Follow the steps below to configure and activate your custom PBX domain.

Step 1

Create a CNAME Record with your DNS provider to point to the following Primevox Address: pbx.primevox.net

We recommend a subdomain like "pbx.domain.com" or "voice.domain.com", essentially anything that is dedicated for your customers to log into the phone system.

Step 2

Send an email to support@primevox.net telling us what your new CNAME Record is.

Step 3

A Primevox technician will set up your domain and your SSL for you, and will update the ticket when the tasks are complete.

At that point, your customers can access the phone system using your custom URL.