Grandstream Phone

Grandstream Phone

How do I provision my Grandstream phone?

NOTE:  If the phone you are about to provision was previously purchased from or provisioned by another service provider, please reset your phone before proceeding with the following steps.

 

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You will need the following information to complete the steps below:

A.  The IP address of the Grandstream phone.  On the phone, press the UP arrow to display the IP address; and

B.  The Provisioning URL.  From the PBX Admin Portal, navigate to Extensions > Provisioning.

STEPS:

1.  Launch your internet browser (Google Chrome is preferred).

2. Enter the IP address (item A above) of the Grandstream phone into your browser.

3. When prompted enter the default login/password of admin / admin

4. Navigate to Maintenance > Upgrade & Provisioning.

5. Under the Config heading on the lower portion of the screen:

- Verify/change the Config Upgrade Via is set to HTTP (not HTTPS).

- Enter the Grandstream provisioning URL (item B above) in the Config Server Path field.

- 3CX Auto Provision: NO

- Allow DHCP Option 66 or 120 to override server: NO

6. Click Save and Apply.

7. Click Provision at the very top page to force the system to provision the phone immediately

-OR-

Physically reboot your phone at a later time.

 

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