PrimeVOX Status & Uptime
For monitoring PrimeVOX service uptime & maintenance announcements, subscribe to our status page at https://status.primevox.net - We will announce maintenance windows, service impairments, and any downtime events. You can subscribe to these announcements in the top-right corner.
For viewing 3rd-party audited uptime logs of our servers, check out our public Pingdom page at http://ping.primevox.net - This service hosted and verified by a 3rd party that is constantly monitoring our servers.
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PrimeVOX Supported Devices
The devices listed below have already been tested in compatibility with the PrimeVOX system. If you do not see a device that you would like to use on this list, please email support@primevox.netDisabling LLDP & CDP
Disabling LLDP (Link Layer Discovery Protocol) & CDP (Cisco Discovery Protocol) on Yealink IP Phones: In some instances, depending on the network configuration, it may be necessary to disable LLDP and CDP to allow the device to connect to the ...eFax (V2)
Sending a Fax: REQUEST: POST https://pbx.primevox.net/api/fax_send.php NOTE: All parameters are Case Sensitive and must be in the BODY of the POST, URLENCODED. auth is the string of text in the phone system's Advanced menu. It looks like a lot of ...Cloud Softphone for Desktop
Cloud Softphone for a desktop computer allows a user to make and receive phone calls using their business phone number, check voicemail messages, send and receive text messages, call other extensions, and transfer calls. How to setup Cloud Softphone ...Diagnosing Bad Call Quality
Our servers are housed in datacenters guaranteed for 24x7 uptime. Our servers have direct, dedicated, fiber-optic connections to multiple carriers in each datacenter. Our carriers and PrimeVOX are constantly monitoring the equipment and connections ...