PrimeVOX Supported Devices
The devices listed below have already been tested in compatibility with the PrimeVOX system. If you do not see a device that you would like to use on this list, please email support@primevox.net
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PrimeVOX Status & Uptime
For monitoring PrimeVOX service uptime & maintenance announcements, subscribe to our status page at https://status.primevox.net - We will announce maintenance windows, service impairments, and any downtime events. You can subscribe to these ...
Browser Extension: Click-to-Call
About PrimeVOX now offers a browser extension that will scan every webpage for phone numbers, and put a little phone icon next to numbers so you can click the number and it will engage an outbound call. The extension can be branded with reseller ...
When to Reboot vs Factory Reset a Phone
In most cases, turning a phone off and back on again (Rebooting) is all it takes to fix common issues. However, there are occasional instances where a factory reset is required instead. You can Reboot a phone by unplugging the Power Cord from the ...
Text Messaging (SMS) and Picture Messaging (MMS)
Text messages (SMS) and picture messages (MMS) can be sent and received using the Cloud Softphone Mobile Application or by logging into your online User Control Panel (UCP) account. Most browsers are supported; however, we recommend using Google ...
911 Information
Registered 911 Address When using Voice over Internet Protocol (VoIP) services, such as PrimeVOX, the service address you provided during account set up is assigned as your emergency services address ("Registered Address"), unless otherwise ...