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Extension Numbering Guidelines
Keeping your extension numbers organized is the key to scalability. Extension numbers can be between 3 and 5 numbers. Here are some numbering guidelines to follow when building a new phone system. Extensions (Users) Pattern: 1 series Example: 101 IVR ...
Browser Extension: Click-to-Call
About PrimeVOX now offers a browser extension that will scan every webpage for phone numbers, and put a little phone icon next to numbers so you can click the number and it will engage an outbound call. The extension can be branded with reseller ...
Creating and Managing Extensions
What Is an Extension? An extension is a unique internal number within your phone system that identifies a user or device. It acts as a direct line for internal dialing and can be assigned to a person, department, device, or application. Extensions ...
Wake-Up Calls
What Is a Wake-Up Call? A Wake-Up Call is an automated call to a specific extension that has been pre-scheduled for a specific date and time. Wake up calls are typically used in environments like hotels, healthcare facilities, or customer service ...
Toggles (Two-way and Multiway)
What Are Toggles? Toggles allow users to switch between one of several preset call flow destinations with a single action, like flipping a virtual switch. Two-Way Toggles allow calls to route to one of two destinations, depending on whether the ...