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Primevox Status & Uptime
Monitoring Primevox Service Uptime And Maintenance Announcements Subscribe to our status page at https://status.primevox.net. We will announce maintenance windows, service impairments, and any downtime events. You can subscribe to these announcements ...
Portal Tour for System Administrators
Overview This article provides a guided tour of the PrimeVox portal from a typical System Administrator’s perspective. By the end of this walkthrough, you’ll be familiar with the key areas of the system and confident in navigating the features ...
Standard, Courtesy, and Virtual Extensions
Overview The Primevox platform has 2 types of extension functionality classes: Virtual and Full Functionality. Full Functionality: Extensions with all features and calling enabled. Devices (IP phones, softphones, etc.) can register and use these ...
3 Ways to Access your Voicemail
Overview You can access your voicemail from your desk phone, the Cloud Softphone mobile app, or the Qvara web portal. The method you choose will depend on your device and personal preference. Accessing Voicemail on Your Desk Phone The exact steps may ...
How Do I Reboot or Reset My Phone?
Why Do I Need To Reboot My Phone? In most cases, turning a phone off and back on again (rebooting) is all it takes to fix common issues. However, there are occasional instances where a factory reset is required instead. Cases when a phone reboot ...