UCP Access

UCP Access

ucp_list.png

 

This is the UCP Box selection screen. You have the ability to give users access to 1 or more UCP boxes on 1 or more containers.

 

Creating a UCP Box

  1. Go into the Phone System Administration area, and select the container in which you want to build a new UCP Box.
  2. Go to UCP Boxes > Manage and create a new box.
  3. Once the box is complete, exit out to the main App Selection screen.
  4. Click User Management to add/edit a user.
  5. Jump to one of the following sections:

Adding a new user for this UCP Box

  1. In the User Management app, click "Add User"
  2. Give the user a Name, and Primary Email address to log in.
  3. Click "Submit" to continue to the next screen.
  4. Click the Permissions tab.
  5. Click "Add UCP Access"
  6. From the list of Containers, select which container your new UCP box is located.
  7. Before hitting Submit, make sure to change the dropdown to "Select which UCP Boxes to access on the next screen"
  8. Click Submit.
  9. Select the new UCP Box you created, and click Submit.
  10. Once the permission is saved, click "Send Invitation" below to allow the user to set up their account.

Adding permission to this UCP Box to an existing user

  1. In the User Management app, find the user you want to modify.
  2. Click the Permissions tab.
  3. Click "Add UCP Access"
  4. From the list of Containers, select which container your new UCP box is located.
  5. Before hitting Submit, make sure to change the dropdown to "Select which UCP Boxes to access on the next screen"
  6. Click Submit.
  7. Select the new UCP Box you created, and click Submit.
  8. Now, when the user logs back in (or refreshes their page) they will see the new UCP Box.

 

Here is an example: The user randy@primevox.net has access to a single UCP Box called "PrimeVOX Dial Plan Testing"

user_perms_ucp.png

    • Related Articles

    • Admin Access

      This is the PBX Container selection screen. If your user only has access to a single tenant on a given container, they will simply see their Tenant Name (without the extra Customer and Label). Adding a new user to access a container/tenant In the ...
    • Text Messaging (SMS) and Picture Messaging (MMS)

      Text messages (SMS) and picture messages (MMS) can be sent and received using the Cloud Softphone Mobile Application or by logging into your online User Control Panel (UCP) account. Most browsers are supported; however, we recommend using Google ...
    • Setting up eFax / SMS for a User (The UCP)

      What is the UCP (User Control Panel)? The UCP is a "basic version" of the phone system admin portal that lets individual users/employees get very basic access to their OWN extensions, call history, call recordings, and voicemail. Additionally, the ...
    • Setting up SMS for a Device (No UCP Required)

      If you are looking to use SMS through the web portal (UCP) please visit the other article on this topic. How to enable SMS on device(s) Go to Call Routing > Inbound to view a list of DIDs. Edit the DID you want to use for SMS and go to Call Flow. ...
    • Initial Login / App Selector

      This is the App Selection screen. Depending on your permissions (or your users' permissions) it's possible that not all apps will be visible. eFax / SMS / My Extension This app contains what is referred to as "UCP Boxes" which allow users to access ...