Yealink Phone

Yealink Phone

A common practice when troubleshooting and provisioning IP devices is the factory reset, or a full restoration of the phone to its factory settings. 

It is important to understand that while factory resetting a phone is a great backup plan if a device is not working properly, all of the localized settings on the device are lost when you factory reset. While you  can reconfigure your phones with auto provisioning or configuration files that can be easily reapplied to the phone, it is important to remember to do so.

How do I factory reset my Yealink Phone?

  • Applies to Yealink model TxxG  Phones (T29G shown here):
 
yealink-t29g.png
 

          1.  Press and hold down the OK button for 10 seconds.

               Note: For T57 Series, Hold the Redial button for 10 seconds.

The LED screen will display a prompt Reset To Factory.

          2.  Select the OK softkey to confirm.

-  The LED screen will display a prompt Reset To Factory

-  Next, the LED screen will display Initializing Please Wait (which can take a minute or even two for completion). AT THIS TIME, DO NOT POWER OFF THE PHONE.

Note:  Upon completion of the factory reset the default password is admin (under advanced settings). See below how to enter it correctly using the keypad.

  • If you are having a problem with the default password:

There could be a few reasons that after a factory reset and attempting the default password of admin it will not work. The following is the most possible explanation:

A.  INCORRECT:  Using the key pad numbers "23465" to simply spell out admin is not correct.

B.  CORRECT:  Navigate to Menu > Advanced. Use the key pad to spell out admin as follows: 2 key for a3 key for d, 6 key for m, 4 key (3 times quickly) for i, and then the 6 key (2 times quickly) for n.

 

Technical_Support.png 

    • Related Articles

    • Yealink T33G User's Guide

      Yealink T33G User's Guide Below is a diagram of a Yealink T33G IP Phone. The features, keys, and functions you will learn throughout this user's guide will be the same across most Yealink phone models. Line Keys: Holds programmable buttons such as ...
    • Yealink T31G User's Guide

      Yealink T31G User's Guide Below is a diagram of a Yealink T31G IP Phone. The features, keys, and functions you will learn throughout this user's guide will be the same across most Yealink phone models. Line Keys: Allow you to select a line to dial ...
    • Yealink Phone

      How do I provision my Yealink phone? NOTE: If the phone you are about to provision was previously purchased from or provisioned by another service provider, please reset your phone before proceeding with the following steps. You will need the ...
    • Locking a Yealink Desk Phone

      Locking a Yealink desk phone will prevent unauthorized users from accessing the phone's menu, call history, directory, etc. It will also prevent unauthorized users from being able to dial out of the phone except when calling emergency services. How ...
    • Registering Your Yealink Cordless Handset

      Registering your Yealink Cordless Handset (W56H) to a W52B/W60B Base Station: 1. Press and hold the Signal Button on the base station until the handset LED (Indicated by the red arrow above) starts flashing (Registration Mode). 2. Once the base ...