Automation Logs

Automation Logs

What is an Automation Log?


Automation Logs provide a detailed record of automated workflows executed within the Qvara platform. These logs track both one-time and recurring automations—such as time-based call flow changes, voicemail routing adjustments, or system notifications—helping users verify that automations ran successfully and diagnose issues when needed.

Why it's useful:
  1. Confirm that scheduled automations ran as intended
  2. Troubleshoot failed or delayed automation events
  3. Monitor historical activity tied to system workflows
  4. View when and how automations were triggered across an account


Accessing Automation Logs


1. From the left-hand pop-out menu, navigate to "Reports" → "Administrative" → "Automations"



2. Select the desired account from the list, or use the dropdown in the upper-right corner.



3. You’ll see a list of existing automations for that account, with details including:
  1. The name of each automation
  2. The type (e.g., one-time or recurring)
  3. The most recent run date and time



Idea
Pro Tip: Use automation logs to troubleshoot missed call flow changes or schedule-based behaviors. If a toggle or setting didn’t activate as expected, the log will show whether the automation was triggered and if it completed successfully.


Managing Automations


Clicking on any listed automation will redirect you to the UC User Automations page. This is where you can:
  1. View detailed configurations for the selected automation
  2. Add new automations (both one-time and recurring)
  3. Edit or delete existing automation rules
  4. Configure event triggers, timing schedules, and action types
  5. Click "Run Automation" in the upper right to manually trigger an automation


Info
For more comprehensive guidance on creating and managing automations, refer to the "Automations" article under the UC Users section.



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