Automation Logs

What is an Automation Log?

Automation Logs provide a detailed record of automated workflows executed within the Qvara platform. These logs track both one-time and recurring automations—such as time-based call flow changes, voicemail routing adjustments, or system notifications—helping users verify that automations ran successfully and diagnose issues when needed.

Why it's useful:

1. Confirm that scheduled automations ran as intended
   
2. Troubleshoot failed or delayed automation events
   
3. Monitor historical activity tied to system workflows
   
4. View when and how automations were triggered across an account
   

---

Accessing Automation Logs

1. From the left-hand pop-out menu, navigate to "Reports" → "Administrative" → "Automations"

2. Select the desired account from the list, or use the dropdown in the upper-right corner.

3. You’ll see a list of existing automations for that account, with details including:

1. The name of each automation
   
2. The type (e.g., one-time or recurring)
   
3. The most recent run date and time
   
   
   

Pro Tip: Use automation logs to troubleshoot missed call flow changes or schedule-based behaviors. If a toggle or setting didn’t activate as expected, the log will show whether the automation was triggered and if it completed successfully.

---

Managing Automations

Clicking on any listed automation will redirect you to the UC User Automations page. This is where you can:

1. View detailed configurations for the selected automation
   
2. Add new automations (both one-time and recurring)
   
3. Edit or delete existing automation rules
   
4. Configure event triggers, timing schedules, and action types
   
5. Click "Run Automation" in the upper right to manually trigger an automation

For more comprehensive guidance on creating and managing automations, refer to the "Automations" article under the UC Users section.

• Related Articles

• Message Logs

  What Are Message Logs? Message Logs provide a complete, searchable record of SMS/MMS activity for a given phone number. This feature is especially useful for troubleshooting delivery issues, monitoring communication history, and maintaining ...

• Email Logs

  What Are Email Logs? Email Logs provide a searchable, detailed record of all email communications sent through the Qvara platform, such as voicemails, fax notifications, login alerts, or automated system messages. These logs are helpful for: ...

• Automations

  What Is an Automation? An automation is a configurable set of actions that the system executes either on-demand, at a scheduled time, or on a recurring basis. Automations can perform a wide range of tasks—such as forwarding calls, sending ...

• Automations

  What is an Automation? An automation is a tool that lets you schedule phone system actions to happen automatically, without needing to manually trigger them. For example, you can set a call to forward to a different number during certain hours, or ...

• Primevox Status & Uptime

  Monitoring Primevox Service Uptime And Maintenance Announcements Subscribe to our status page at https://status.primevox.net. We will announce maintenance windows, service impairments, and any downtime events. You can subscribe to these announcements ...